Privacy Policy

1. Introduction

FacturAnd ("we," "our," or "us") is a professional invoice management platform developed by Brainboom, a leading AI automation company based in Andorra. We provide IGI-compliant invoicing solutions specifically designed for Andorran businesses. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

As a Brainboom product, FacturAnd benefits from our company's 8+ years of experience in AI and data processing, ensuring your information is handled with the highest standards of security and privacy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name and contact information
• Business details and tax identification numbers
• Email address and phone number
• Billing and payment information

2.2 Invoice Data

We process your business data to provide our services, including:

• Client information and billing details
• Product and service descriptions
• Financial transactions and tax calculations
• Business analytics and reporting data

2.3 Technical Information

We automatically collect certain technical information to improve our services:

• Device and browser information
• IP address and location data
• Usage patterns and feature interaction
• Performance metrics and error logs

3. How We Use Your Information

We use your information to:

• Provide our services: Generate invoices, calculate taxes, and manage your business data
• Ensure compliance: Meet IGI requirements and Andorran tax regulations
• Improve our platform: Develop new features and enhance user experience
• Customer support: Respond to your inquiries and provide technical assistance
• Business analytics: Generate insights to help you grow your business
• Security: Protect against fraud and unauthorized access
• Marketing: Send you updates about FacturAnd and other Brainboom products (with your consent)

4. Data Sharing and Disclosure

We are committed to protecting your privacy. We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• With your consent: When you explicitly authorize us to share specific information
• Service providers: Trusted partners who help us operate our platform (under strict confidentiality agreements)
• Legal compliance: When required by law or to protect our legal rights
• Business transfers: In connection with a merger, acquisition, or sale of assets (with continued privacy protection)
• Brainboom ecosystem: With other Brainboom products and services to enhance your experience (with your consent)

5. Data Security and Storage

As a Brainboom product, FacturAnd benefits from enterprise-grade security measures developed over 8+ years of AI and data processing experience. We implement:

• End-to-end encryption: All data is encrypted both in transit and at rest
• EU-grade privacy: Our infrastructure meets the highest European privacy standards
• Regular security audits: Continuous monitoring and testing of our security systems
• Access controls: Strict authentication and authorization protocols
• Data backups: Automated backups with 99.9% uptime guarantee
• Andorran hosting: Your data is processed and stored within Andorra's secure infrastructure

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent for optional data processing

To exercise these rights, please contact us at howcanwehelp@brainboom.co. We will respond to your request within 30 days.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

8. International Data Transfers

Your data is primarily processed within Andorra. If we need to transfer data outside of Andorra for specific services, we ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Invoice data may be retained for up to 7 years to meet Andorran tax requirements. You can request earlier deletion of non-essential data.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through our platform. Continued use of FacturAnd after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

About Brainboom: We are Andorra's premier AI automation company, helping businesses scale efficiently through strategic AI implementation. FacturAnd is part of our ecosystem of AI-powered business solutions designed to drive measurable growth and efficiency.